Frequently Asked Questions
Denver M-F 8:30 AM – 5:30 PM; Saturday 9:00 AM – 3:00 PM
Colorado Springs M-F 8:00 AM – 5:00 PM; Saturday 9:00 AM – 3:00 PM
Las Vegas M-F 8:30 AM – 5:00 PM; Saturday 9:00 AM – 3:00 PM
Yes, normal delivery hours are from 8am to 5pm Monday through Saturday. Round trip delivery charges start at $50.00 and are determined by location, distance, time, delivery window, and labor involved.
No, we deliver orders both small and large.
Deliveries and pickups can be made 24 hours a day 7 days a week, but those outside of our normal business hours may incur additional charges.
Of Course! With the exception of items that need professional installation, all of our equipment may be picked up at our warehouse. This is especially convenient with last minute orders and will save you any delivery fees.
The rental period is for up to 3 days. You can pick up (or have your rentals delivered) a day before the event and return (or have them picked up) the day after your event. If you need the rentals for a longer period, please contact your local store.
Cash, Check, or Credit Card (Visa, MasterCard, Discover and American Express).
Yes we can. There is a nominal fee for equipment set up (we install the tents, stages, and dance floor which is included in the rental fee).
Please scrape, rinse, and stack plates and glassware in the containers in which they were delivered. All linens should be shaken and placed in the linen bag provided.
Yes. When a customer rents an item from us, it removes that item from our inventory, therefore making it unavailable for us to rent to another customer.
No. Due to the Helium shortage, we are unable to offer Helium.